FAQs

I’d like to change my registered password.

Please go to My Page > Settings > Edit Account Registration Information > Password.

I’d like to confirm/change my registered email address

Please go to My Page > Settings > Edit Account Registration Information > Email Address.

What are Topics?

“It is a function that allows users to connect via common topic and better enjoy their calls.
When you post a topic, others will have a chance to discover your profile and talk with you.
You can post a topic by going to My Page > Post a Topic. Anyone can post a topic so long as they’re registered and you can also call anyone with a posted topic that you’re interested in.”

What are Reviews?

“Users can leave reviews for other users after each call, and it leaves a call history for reference if you wish to speak to the same person again.
You can also look at previously posted reviews of other users before deciding whether or not to call them. “

How do I call a user?

“If you find a topic you’re interested in, you can press the telephone icon to the right of the user’s name.
The topic’s title and the calling rate per minute would be shown, and when you press the Dial button, a call to the user would be started.
The first thirty seconds of each call is free. However, if you do not have sufficient coins for even a minute’s call, you’ll be unable to call the user.
If the user is offline (unavailable), or in another call, you’d also be unable to call the user.”

How are calls being paid?

“All calls within Teleddy is paid via purchased coins.
The coins would be automatically consumed during a call.
You can set between 0 Coins (free) to a range of 990 Coins per minute for each topic you post.”

How do I purchase coins?

You can purchase coins by going to My Page > Settings > Coin Purchase. Payment can be done via AppStore or Google Play.

How do I receive my earned rewards?

Please go to My Page > Settings > Request for Payment on Earned Coins, and enter your bank account details.

Can I change the Call Rate for a topic already posted?

Yes. Please do so by going to Topic > Edit Topic.